At Vynella by Gestures, each item is crafted with care to ensure it’s as unique as you are. Here’s what you can expect when ordering with us:

⏳ Custom Orders
Customized items take 3–4 days to create. Once ready, they are shipped within 1 week. We’ll keep you updated every step of the way!

🚚 Ready-Made Products
Products that are already in stock are dispatched within 1 week of your order.

📦 Shipping Details
All orders are shipped via reliable courier services. Shipping timelines may vary slightly depending on your location, but we aim to get your order to you as quickly as possible.

🔁 Exchange Policy
As most of our products are personalized, we do not offer returns or exchanges on custom-made items unless they arrive damaged or incorrect. For ready-made items, exchanges may be possible within 3 days of receiving the product, provided it's unused and in original condition.

Please inspect your items upon delivery and contact us immediately if you notice any issues—we’re here to help!